My wife saw a video your company posted on Facebook that mentioned how, after the recent thunderstorms, sometimes people think their roof is leaking, but it ends up being a chimney leak. We had our roof replaced two years ago and had the company that did our roof tell us that our leak is coming from the chimney and that masonry on the chimney isn't covered under their warranty. Is this standard for roofing companies?
Also, we'd like your company to come take a look at our chimney and tell us what you think. How soon can you come out?
Answer
Hi Joe! Yes, it’s very common for a roofing company’s warranty to cover the roof they installed but not the masonry portion of your chimney. Roofers generally handle the roofing and flashing around the chimney, while repairs to the brick, mortar, chimney crown, and other masonry components are typically handled by a masonry contractor. And your wife is right about the video—after heavy thunderstorms, homeowners sometimes assume a leak near their chimney automatically means there’s a problem with their roof. That’s not always the case. Water can enter through cracks or deterioration in the chimney itself and show up inside the house looking very much like a roof leak. We’d be happy to take a look at your chimney, determine what we believe is causing the problem, and explain your options. Give our office a call at 1-844-444-EASY, and we’ll get you scheduled for a free estimate.
